FAQs & Troubleshooting

FAQs & Troubleshooting

Can I print out the printer settings?

Yes.  You can print the settings report without connecting the printer to a computer or mobile device.


The printer report contains the following information:


  • Firmware version
  • Device setting information
  • Wi-Fi® setting information (PT-D800W, PT-E800W, PT-E850TKW only)
  • Transferred data information (PT-D800W, PT-E800W, PT-E850TKW only)



  1. Turn the printer on.
  2. Press and hold the Feed&Cut button  (Feed&Cut) button for more than 10 seconds to print the report.

When you print this report, use 24 mm (0.94") or 36 mm (1.4") tape.

If your question was not answered, have you checked other FAQs?

Have you checked manuals?

If you need further assistance, please contact Brother customer service:

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