DCP-T310

FAQs & Troubleshooting

FAQs & Troubleshooting

Open the Status Monitor

Follow these steps below to open the Status Monitor.

NOTE: Illustrations shown below are from a representative product and operating system, and may differ from your Brother machine and operating system.

 

 

(Windows)

If you see the "Status Monitor" icon in the task tray, double-click the icon.

 

Status Monitor icon in the task tray
  • If you chose the Enable Status Monitor on startup check box during installation, you will find the Show hidden icon or Show hidden icon button or the Status Monitor icon on the task bar.
  • To show the Status Monitor icon on your taskbar, click Show hidden icon or Show hidden icon button. The Status Monitor Icon(Status Monitor) icon appears in the small window. Drag the Status Monitor Icon icon to the taskbar.

taskbar

 

If you do not see it, follow the steps below to start Status Monitor.

 

(Windows XP, Windows Vista, Windows 7 and Windows 10)

 

  1. Click Start Button or Start_win10(Start) > (All Programs or All apps >) Brother > Brother Utilities. The Brother Utilities screen appears.
  2. Click the drop-down list and choose your model name (if not already chosen.)
  3. Click Tools in the left navigation bar.
  4. Click Status Monitor.
(Windows 8)

 

  1. Click Brother Utilities(Brother Utilities). The Brother Utilities screen appears.
  2. Click the drop-down list and choose your model name (if not already chosen).
  3. Click Tools in the left navigation bar.
  4. Click Status Monitor.
(Windows 8.1)

 

  1. Move your mouse to the lower left corner of the Start screen.
  2. Click Down Arrow (if you are using a touch-based device, swipe up from bottom of the Start screen to bring the Apps screen).
  3. When the Apps screen appears, tap or click Brother Utilities(Brother Utilities).
  4. Click the drop-down list and choose your model name (if not already chosen).
  5. Click Tools in the left navigation bar.
  6. Click Status Monitor.

 

(Macintosh)

(OS X v10.7.5 and 10.8.x)

 

  1. Run System Preferences, choose Print & Scan, and then choose the machine.
  2. Click Options & Supplies.... Click the Utility tab, and then click Open Printer Utility. The Status Monitor will start up.

 

(OS X 10.9 or later)
  1. Run System Preferences, choose Printers & Scanners, and then choose the machine.
  2. Click Options Supplies.... Click the Utility tab, and then click Open Printer Utility. The Status Monitor will start up.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

DCP-L2550DW, DCP-L3551CDW, DCP-T300, DCP-T310, DCP-T500W, DCP-T510W, DCP-T700W, DCP-T710W, HL-1210W, HL-L2320D, HL-L2360DN, HL-L2365DW, HL-L2370DN, HL-L2375DW, HL-L2385DW, HL-L3230CDW, HL-L8250CDN, HL-L8350CDW, HL-T4000DW, MFC-J2320, MFC-J2330DW, MFC-J2720, MFC-J2730DW, MFC-J3530DW, MFC-J3930DW, MFC-L2715DW, MFC-L2770DW, MFC-L3750CDW, MFC-T4500DW, MFC-T800W, MFC-T810W, MFC-T910DW

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