PT-E850TKW
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FAQs & Troubleshooting |
I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
For P-touch Editor 5.2:
Update your P-touch Editor to the latest version (5.2.020 or higher).
For P-touch Editor 5.1:
Do the following:
If you cannot open any files from [Open] - [OneDrive]:
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Start P-touch Editor and click [Open] - [Computer].
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Select [OneDrive] from [Look in] and choose the file you want to open.
If you cannot save any files from [File] - [Save to Web]:
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Click [File] - [Save] or [Save as].
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Click [OneDrive], and then click the [Save] button.
If your question was not answered, have you checked other FAQs?
Have you checked manuals?
If you need further assistance, please contact Brother customer service:
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