PT-P750W
FAQs & Troubleshooting
I cannot establish a connection using Wireless Direct.
Check the following Wireless Direct settings in Communication settings in the Printer Setting Tool.
Confirm that "Enable Wireless Direct when wireless LAN is turned on" is selected.
Open the Printer Setting Tool .
Refer to the FAQ: "Using the Printer Setting Tool (for Windows) "
Click Communication settings .
The Communication settings window appears.
Confirm that "Enable Wireless Direct when wireless LAN is turned on" is selected in Communication Settings in the General tab. If not, select the check box.
Confirm that the Network Key (password) entered to your computer or mobile device is correct.
Confirm your printer's Network Key.
Open the Printer Setting Tool .
Refer to the FAQ: "Using the Printer Setting Tool (for Windows) "
Click Communication settings .
The Communication settings window appears.
Confirm the Network Key in Wireless Direct Settings in the Wireless Direct tab.
Confirm the Network Key entered to your computer or mobile device (see your computer’s or mobile device's user’s guide for instructions). If the Network Key is different from that of your printer, enter the correct Network Key.
If the issue continues, uninstall the printer driver and the software, and then reinstall them.
If your question was not answered, have you checked other FAQs?
Have you checked manuals?
If you need further assistance, please contact Brother customer service:
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Installation Machine Setup Connecting to a Computer Connecting to a Mobile Device P-touch Editor (Windows) P-touch Editor (Mac) Printing Apps for Mobile Devices Network Software Machine Operating System Maintenance Installation Software P-touch Editor (Windows) P-touch Editor (Mac) Error Messages/LED Indications Apps for Mobile Devices Connecting to a Computer Connecting to a Mobile Device Printing Uninstallation Machine Operating System Installation Apps for Mobile Devices Maintenance Specifications
General Setup Procedures
USB Wireless LAN Wireless Direct Wireless Ad-hoc Connections
Numbering Barcodes Layout Add-ins Templates Printing Using the Software Databases
Numbering Barcodes Layout Templates Printing Using the Software
Print Quality/Print Settings Distributed Printing (Windows only) Reduce Tape Margins Layout
Printer Driver Firmware P-touch Update Software Printer Setting Tool Wireless Device Setup Wizard (Mac only) P-touch Editor Lite P-touch Library BRAdmin Light
AirPrint
Reset Procedure Print Printer Settings Managing Your Machine with a Web Browser Printer Setting Tool Power Supply
Operations
Mac Windows
Printer Driver Printer Setting Tool P-touch Editor Lite
Network Settings Network Terms
Machine Maintenance
Print Quality Media Databases Add-ins Barcodes Error Messages Operations Cannot Print
Operations Cannot Print Print Quality Databases
Error Messages on the Machine's Display LED Indications Error Messages on your Computer's Screen
Installation Failure Cannot Print Wi-Fi
Network Settings
Cannot Print Print Quality/Print Settings
Reduce Tape Margins Layout Cannot Cut
Paper/Tape/Label Jam
Machine Power Supply Reset Procedure
Operations
Product Application Consumables&Accessories
Printer Driver P-touch Editor
Software
Software
Wi-Fi
Brother iPrint&Label P-touch Design&Print Pro Label Tool
Brother iPrint&Label Pro Label Tool
Wi-Fi Mobile Applications Mobile App Compatibility
Machine Maintenance
Software
Brother iPrint&Label P-touch Design&Print Pro Label Tool
Mac
Windows
Mobile Devices (Apple/Android etc.)