QL-700

FAQs & Troubleshooting

FAQs & Troubleshooting
  • Date: 10/04/2020
  • ID: faqp00010492_007

What do the indicator lights mean?

The indicators lights and flashes to indicate the printer's status.

If the status indicator lit or blink in red when error occurs, press and hold the power button, cancel the error then try the solution method.

The symbols used in this FAQ explain the meaning of the different indicator colors and patterns:

Lit green / Lit Orange / Lit Red
Indicator is lit in the color shown
Flashing Green / Flashing Orange / Flashing Red
Indicator is flashing in the color shown
Off
Indicator is off
Status LED Condition Solution
Off Power off -
The power cord is not inserted correctly Check that the power cord is inserted. If it is inserted correctly, try plugging it into another electrical outlet.
Lit green Power on -
Flashing Green Receiving/Transferring data -
Lit Orange The DK Roll compartment cover is open Close the DK Roll compartment cover correctly.
Now resetting -
Flashing Orange Cooling mode The thermal head or motor is too hot. Wait until the status indicator light stops blinking, then resume printing.
Now resetting -
Lit Red Boot mode Turn off the printer and then turn it on again. If the problem still occurs, contact Brother Customer Service.
Flashing Red
(once every 1 second)		 No Roll

Load the DK Roll. If there is sufficient roll remaining, insert the DK Roll correctly.
→Click here to see "How do I install/change the label roll?"
Roll paper cannot be fed
  • Insert the end of the DK Roll correctly. Make sure that the DK Roll passes through under the sensor.
    →Click here to see "How do I install/change the label roll?"
  • If there is not sufficient roll remaining, replace the DK Roll with a new one.
No media error Load the DK Roll.
→Click here to see "How do I install/change the label roll?"
Communication error Turn off the printer and then turn it on again. Make sure that the printer and computer using a USB is property connected, then resume printing.
Cover open error Close the DK Roll compartment cover correctly.
Flashing Red
(1 second off + flashing twice)		 Cutter error Do not open the DK Roll compartment cover when the cutter is operating. To clear this error, press any button.
Flashing Red EEPROM error Turn off the printer and then turn it on again. If the problem still occurs, contact Brother Customer Service.

If your question was not answered, have you checked other FAQs?

Have you checked manuals?

If you need further assistance, please contact Brother customer service:

Related Models

QL-700

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