CM550DX/ CM550

FAQs & Troubleshooting

FAQs & Troubleshooting
  • Date: 22/01/2020
  • ID: faqh00101495_000

ErrS23 appears on the computer screen.

Error message

Since the shape was larger than the mat, it was reduced in size when imported. (ErrS23)

 

 

  • Cause
    The pattern being imported from the SVG / DXF file was larger than the mat.


     
  • Solutions

    When pressing the [OK] on the screen, reduce the pattern to fit to the size of the mat and import it in CanvasWorkspace.
    If you do not want to reduce the pattern, edit it to fit the size of the mat beforehand.


     

 

Related FAQs

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

CM550DX/ CM550, CM700, SDX1200

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.

Submit