Innov-is M370
FAQs & Troubleshooting
How do I attach or remove the embroidery frame ?
Attaching the Embroidery Frame
Wind and insert the bobbin before attaching the embroidery frame making sure to use the recommended bobbin thread. Check that there is enough thread in the bobbin.
Raise the presser foot lever to raise the presser foot.
Pass the embroidery frame under the presser foot.
If necessary, raise the presser foot lever even further.
Firmly insert the embroidery frame guide into the embroidery carriage frame holder from the top.
Line up the embroidery frame guide tabs and the embroidery carriage frame holder slots and push in until it clicks and stops.
(1) Embroidery frame guide tabs
(2) Embroidery carriage frame
holder slots
>> The embroidery unit is attached.
Correctly set the embroidery frame into the embroidery frame holder. Otherwise, the presser foot may hit the embroidery frame, resulting in injury.
Removing the embroidery frame
Raise the presser foot lever to raise the presser foot.
Press the part of the embroidery frame holder in the figure to the left side, and raise the embroidery frame.
(1) Lever
>> The embroidery frame will separate from the embroidery frame holder.
Remove the embroidery frame under the presser foot while raising the presser foot lever even further.
Do not hit the needle with your finger or the embroidery frame. It may cause injury or needle breakage.
If your question was not answered, have you checked other FAQs?
Have you checked the manuals?
If you need further assistance, please contact Brother customer service:
Related Models Innov-is M330E, Innov-is M370, Innov-is M380D, Innov-is NV180, Innov-is NV180D, Innov-is NV180K
Content Feedback
To help us improve our support, please provide your feedback below.
Getting Ready Sewing (Utility Stitches) Sewing (Character Decorative Stitches) Embroidering Operation Accessories Maintenance One Point Advice General Information Network Setting Sewing (Utility Stitches) Sewing (Character Decorative Stitches) Embroidering Preparation Operation Software Error messages Maintenance General Problem Network Setting Others Instructional videos Artspira
Error Messages General Question Troubleshooting
Upper Threading Bobbin (Winding/Installing) Threading Presser foot Needle/Thread/Fabric Before Embroidering How to use (Video FAQs) Others
Needle/Thread/Fabric Tips for sewing Foot controller How to use (Video FAQs)
Needle/Thread/Fabric Tips for sewing
Embrodery patterns Embroidery data Presser foot Needle/Thread Fabric/Stabilizer Embrodery frame Tips for embroidering How to use (Video FAQs)
Basic Operation Memory function Machine's Settings How to use (Video FAQs) Others
Accessories How to use (Video FAQs)
Cleaning Oiling Maintenance message
One Point Advice
General Information
Tips for Network Settings
Problems during sewing Sewing result Foot controller
Problems during sewing Sewing result
Problems during embroidering Embroidering result Pattern's selection and editing Embroidery data
Bobbin (Winding/Installing) Others
Machine's Settings Others
Layout & Editing Embroidery data
Error Message on Machine's Display
Maintenance
General Problem
Wireless Network Settings
Others
Getting Ready (Video) Operation (Video) Sewing (Video) Embroidering (Video) Optional feet (Video) General sewing accessories (Video)