MFC-9840CDW

FAQs & Troubleshooting

FAQs & Troubleshooting
  • Date: 16/07/2020
  • ID: faq00100708_000

Cannot print after a Windows 10 update (June 2020)

To be able to print again using your Brother machine, follow the instructions below:

 

  1. Make sure the machine is connected to your computer and that they are both powered on.
  2. Restart your computer.

If you still cannot print, update your Windows 10 to the latest version. Follow the instructions below.

 

How to update Windows 10

  1. Click Start > Settings > Update & Security > Windows Update and select Check for updates.
  2. Once the update appears, click Download and install.

If you still cannot print, see the related FAQs.

Related FAQs

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

DCP-110C, DCP-115C, DCP-130C, DCP-135C, DCP-145C, DCP-150C, DCP-1510, DCP-1610W, DCP-165C, DCP-195C, DCP-330C, DCP-350C, DCP-540CN, DCP-560CN, DCP-585CW, DCP-6690CW, DCP-7010, DCP-7030, DCP-7040, DCP-7055, DCP-7060D, DCP-9010CN, DCP-9040CN, DCP-9042CDN, DCP-J100, DCP-J105, DCP-J125, DCP-J140W, DCP-J315W, DCP-L2540DW, DCP-L2550DW, DCP-L3551CDW, DCP-L3560CDW, DCP-L5600DN, DCP-T220, DCP-T300, DCP-T310, DCP-T420W, DCP-T500W, DCP-T510W, DCP-T520W, DCP-T700W, DCP-T710W, DCP-T720DW, DCP-T820DW, FAX-1360, FAX-1820C, FAX-1840C, FAX-2820, FAX-2840, FAX-2850, HL-1110, HL-1210W, HL-1230, HL-1240, HL-1270N, HL-1430, HL-1440, HL-1450, HL-1470N, HL-1650, HL-1670N, HL-1850, HL-1870N, HL-2030, HL-2040, HL-2070N, HL-2130, HL-2140, HL-2170W, HL-2240D, HL-2250DN, HL-2270DW, HL-2600CN, HL-2700CN, HL-3040CN, HL-3070CW, HL-3150CDN, HL-3170CDW, HL-3260N, HL-3450CN, HL-4040CN, HL-4050CDN, HL-4150CDN, HL-4200CN, HL-4570CDW, HL-5040, HL-5050, HL-5070N, HL-5140, HL-5170DN, HL-5240, HL-5250DN, HL-5270DN, HL-5340D, HL-5350DN, HL-5370DW, HL-5380DN, HL-5440D, HL-5450DN, HL-6050D, HL-6050DN, HL-6180DW, HL-7050, HL-L2320D, HL-L2360DN, HL-L2365DW, HL-L2370DN, HL-L2375DW, HL-L2385DW, HL-L3230CDN, HL-L3240CDW, HL-L5100DN, HL-L6400DW, HL-L8250CDN, HL-L8260CDN, HL-L8350CDW, HL-L8360CDW, HL-T4000DW, MFC-1810, MFC-1815, MFC-1910W, MFC-1915W, MFC-210C, MFC-215C, MFC-235C, MFC-240C, MFC-250C, MFC-255CW, MFC-260C, MFC-290C, MFC-295CN, MFC-3220C, MFC-3240C, MFC-3360C, MFC-3420C, MFC-410CN, MFC-425CN, MFC-440CN, MFC-4800, MFC-490CW, MFC-5460CN, MFC-5840CN, MFC-5860CN, MFC-5890CN, MFC-620CN, MFC-640CW, MFC-6490CW, MFC-665CW, MFC-6890CDW, MFC-7220, MFC-7340, MFC-7360, MFC-7420, MFC-7450, MFC-7820N, MFC-7840N, MFC-7840W, MFC-7860DW, MFC-795CW, MFC-8220, MFC-8380DN, MFC-8440, MFC-8460N, MFC-8510DN, MFC-8820D, MFC-8840D, MFC-885CW, MFC-8860DN, MFC-8880DN, MFC-8910DW, MFC-9120CN, MFC-9140CDN, MFC-9180, MFC-9320CW, MFC-9330CDW, MFC-9420CN, MFC-9440CN, MFC-9450CDN, MFC-9840CDW, MFC-9880, MFC-9970CDW, MFC-J200, MFC-J2310, MFC-J2320, MFC-J2330DW, MFC-J2340DW, MFC-J2510, MFC-J265W, MFC-J2720, MFC-J2730DW, MFC-J2740DW, MFC-J3520, MFC-J3530DW, MFC-J3540DW, MFC-J3720, MFC-J3930DW, MFC-J3940DW, MFC-J415W, MFC-J430W, MFC-J5910DW, MFC-J615W, MFC-J625DW, MFC-J6510DW, MFC-J6910DW, MFC-J825DW, MFC-L2700D, MFC-L2700DW, MFC-L2715DW, MFC-L2740DW, MFC-L2770DW, MFC-L3750CDW, MFC-L3760CDW, MFC-L5900DW, MFC-L6900DW, MFC-L8340CDW, MFC-L8690CDW, MFC-L8850CDW, MFC-L8900CDW, MFC-L9550CDW, MFC-L9630CDN, MFC-T4500DW, MFC-T800W, MFC-T810W, MFC-T910DW, MFC-T920DW

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.

Submit