DCP-1610W
FAQs & Troubleshooting |
No Drum
The No Drum message appears if the toner cartridge is placed in the machine without the drum unit.
Follow the steps below to clear the No Drum message.
- Open the scanner cover. The pull-arm (1) on the left side of the machine will lock. Open the top cover.
- Slowly take out the drum unit and toner cartridge assembly.
- Put the toner cartridge firmly into the drum unit.
- Insert the drum unit assembly into the machine.
- Close the top cover. After pulling the pull-arm (1) on the left side of the machine down, close the scanner cover using both hands.
Content Feedback
To help us improve our support, please provide your feedback below.