MFC-J265W

FAQs & Troubleshooting

FAQs & Troubleshooting
  • Date: 24/11/2011
  • ID: faq00002651_000

When I try to scan to OCR, the error message "This feature is not available because there is no OCR software installed, or your machine does not support it." appears.

The following error message appears, because your brother machine does NOT support "Scan to OCR".

 

error message

 

The "Scan to OCR" menu exists on the ControlCenter and machine, but you can not use it, even if you install the OCR software.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

DCP-J125, DCP-J315W, MFC-J265W

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