HL-2270DW

FAQs & Troubleshooting

FAQs & Troubleshooting
  • Date: 30/07/2010
  • ID: faq00002541_002

Clean the paper pick-up roller.

Please follow the steps below to clean the paper pick-up roller:

  • DO NOT use cleaning materials that contain ammonia, alcohol, any type of spray, or any type of flammable substance to clean the outside or inside of the machine.
    Do Not Use
  • Be careful not to inhale toner.
  1. Turn off the machine's power switch. Disconnect all cables, and then unplug the power cord from the AC power outlet.
  2. Pull the paper tray out of the machine.
    Pull paper tray
  3. Remove all the paper, and anything that is stuck inside, from the paper tray.
  4. Tightly wring out a lint-free cloth soaked in lukewarm water, and then in the paper tray wipe the separator pad (1) to remove any dust.
    Clean separator pad
  5. Wipe the two paper pick-up rollers (1) inside the machine.
    Clean pick up roller
  6. Put the paper back in the paper tray.
  7. Put the paper tray back in the machine.
  8. Plug the machine's power cord back into the AC power outlet first, and then reconnect all cables. Turn on the machine's power switch

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

HL-2130, HL-2240D, HL-2250DN, HL-2270DW

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