HL-3170CDW

FAQs & Troubleshooting

FAQs & Troubleshooting

Cover is Open

The error message Cover is open indicates that the top cover or the fuser cover of your Brother machine is not completely closed.
Check the solution applicable for your case to clear the error.

 

NOTE: Illustrations shown below are from a representative product and may differ from your Brother machine.

 

CASE 1: LCD shows "Cover is Open" and "Close the Top Cover".

Open and then close the top cover of your Brother machine.

 

Close top cover

 

 

CASE 2: LCD shows "Cover is Open" and "Close the Fuser Cover which can be found behind the Back Cover of the machine" or "Close the Back Cover of the machine".

Firmly close the fuser cover located inside the back cover of your Brother machine.

Close fuser cover

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

HL-3150CDN, HL-3170CDW, HL-L3230CDN

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