Model discontinued. This page is no longer updated.

MFC-9420CN

FAQs & Troubleshooting

FAQs & Troubleshooting
  • Date: 14/02/2023
  • ID: faq00000715_002

Scan a document in Windows 8 and Windows 10.

You can scan a document using one of the following methods:

  1. Windows FAX and Scan
  2. Paint

 

Method 1: Windows FAX and Scan

  1. Load your document on to your Brother machine.

  2. (Windows 8)
    On the Start screen, click DownArrow.

    StartScreen_DownArrow

    If DownArrow is not on the Start screen, right click somewhere on the empty spot (1), and then click All Apps from the bar (2).
    start screen

    (Windows 10)
    Click Start -> (All apps ->) Windows accessories.
     

     

  3. Click Windows Fax and Scan.
  4. Click New Scan.

    New Scan
  5. If you have multiple imaging devices installed on your computer, choose your scanner and click OK.

    choose scanner
  6. Set scanning options, and then click Scan.

    scanning option
  7. The scanned image will be displayed.

    scan image
     

 

Method 2: Paint

  1. Load your document on to your Brother machine.

  2. (Windows 8)
    On the Start screen, click DownArrow.

    StartScreen_DownArrow

    If DownArrow is not on the Start screen, right click somewhere on the empty spot (1), and then click All Apps from the bar (2).

    start screen

    (Windows 10)
    Click Start -> (All apps ->) Windows accessories.
     

     

  3. Click Paint.
  4. Click File, and then click From scanner or camera.

    paint file
  5. If you have multiple imaging devices installed on your computer, choose your scanner and click OK.

    choose scanner
  6. Set scanning options ,and then click Scan.

    scanning option
  7. The scanned image will be displayed.

    scan image
     

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

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ADS-2100, ADS-2600W, DCP-110C, DCP-115C, DCP-130C, DCP-135C, DCP-145C, DCP-150C, DCP-165C, DCP-195C, DCP-330C, DCP-350C, DCP-540CN, DCP-560CN, DCP-585CW, DCP-6690CW, DCP-7010, DCP-7030, DCP-7040, DCP-9010CN, DCP-9040CN, DCP-9042CDN, DCP-J125, DCP-J315W, DS-600, DS-700D, MFC-210C, MFC-215C, MFC-235C, MFC-240C, MFC-250C, MFC-255CW, MFC-260C, MFC-290C, MFC-295CN, MFC-3220C, MFC-3240C, MFC-3360C, MFC-3420C, MFC-410CN, MFC-425CN, MFC-440CN, MFC-4800, MFC-490CW, MFC-5460CN, MFC-5840CN, MFC-5860CN, MFC-5890CN, MFC-620CN, MFC-640CW, MFC-6490CW, MFC-665CW, MFC-6890CDW, MFC-7220, MFC-7340, MFC-7420, MFC-7450, MFC-7820N, MFC-7840N, MFC-7840W, MFC-795CW, MFC-8220, MFC-8380DN, MFC-8440, MFC-8460N, MFC-8820D, MFC-8840D, MFC-885CW, MFC-8860DN, MFC-8880DN, MFC-9120CN, MFC-9180, MFC-9320CW, MFC-9420CN, MFC-9440CN, MFC-9450CDN, MFC-9840CDW, MFC-9880, MFC-J265W, MFC-J415W, MFC-J615W

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