MFC-L6915DW

FAQs & Troubleshooting

FAQs & Troubleshooting

What is the recommended paper?

You can use the following types of print media: plain paper, thin paper, thick paper, thicker paper, bond, recycled paper, colored paper, letterhead, labels or envelopes.

For best results, follow the instructions below:

 

Print Media Specifications

Paper Input Paper Tray
(Standard)
Paper Type Plain Paper,
Letterhead,
Colored Paper,
Thin Paper,
Recycled Paper,
Thick Paper
Paper Size

A4,
Letter,
B5(JIS),
A5,
A5 (Long Edge),
A6,
Executive,
Legal,
Mexico Legal,
India Legal,

Folio,

16K (195x270mm),

A4 Short (270mm Paper)

Paper Weight 60 to 163 g/m2 (16 to 43 lb) *1
Maximum Paper Capacity Up to 520 sheets of 80 g/m2 (20 lb) Plain Paper
Multi-purpose tray
(MP tray)
Paper Type Plain Paper,
Letterhead,
Colored Paper,
Thin Paper,
Thick Paper,
Thicker Paper,
Recycled Paper,
Bond,
Label,
Envelope,
Env. Thin,
Env. Thick
Paper Size
  • Width:
    69.8 to 215.9 mm (2.75 to 8.5 in.)
  • Length:
    127 to 355.6 mm (5 to 14 in.)
  • Envelope:
    COM-10, DL, C5, Monarch
Paper Weight 60 to 230 g/m2 (16 to 60 lb) *1
Maximum Paper Capacity
  • Up to 100 sheets of 80 g/m2 (20 lb) Plain Paper
  • Envelope: Up to 11 mm (0.43 in.) thick
Paper Tray 2, 3, 4 (Optional) *2 Paper Type Plain Paper,
Letterhead,
Colored Paper,
Thin Paper,
Recycled Paper,
Thick Paper
Paper Size

A4,
Letter,
B5(JIS),
A5,
Executive,
Legal,
Mexico Legal,
India Legal,

Folio,

16K (195x270mm),

A4 Short (270mm Paper)

Paper Weight 60 to 120 g/m2 (16 to 32 lb) *1
Maximum Paper Capacity
  • LT-5505
    Up to 250 sheets of 80 g/m2 (20 lb) Plain Paper
  • LT-6505
    Up to 520 sheets of 80 g/m2 (20 lb) Plain Paper
Paper Output *3 Face Down Output Tray Up to 250 sheets of 80 g/m2 (20 lb) Plain Paper (face-down delivery to the face-down output paper tray)
Face Up Output Tray Up to 10 sheet (face up delivery to the face up output tray)
2-sided Automatic 2-sided Printing Paper Type Plain Paper,
Letterhead,
Colored Paper,
Thin Paper,
Recycled Paper
Paper Size *4 Select the paper size you want to use by sliding the 2-sided lever:
  • A4
  • Letter, 
    Legal, 
    Mexico Legal, 
    India Legal, 
    Folio
Paper Weight 60 to 105 g/m2 (16 to 28 lb)

 

*1: For paper of 105 g/m2 (28 lb) and above, open the back cover to use the face up output tray.

*2: Maximum number of Lower Trays: Up to three LT-5505 Lower Trays or up to two Lower Trays in any combination.

*3: For labels, we recommend removing the printed sheets from the output paper tray immediately after they exit the machine to avoid the possibility of smudging.
*4: The paper size for automatic 2-sided printing may differ depending on your country or region.

 

 

Using Special Paper

Always test paper samples before purchasing them to ensure desirable performance.

 

  • DO NOT use inkjet paper; it may cause a paper jam or damage your machine.
  • If you use bond paper, paper with a rough surface, or paper that is wrinkled or creased, the paper may exhibit degraded performance.

Store paper in its original packaging and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat.

Some types of paper may not perform well or may cause damage to your machine.
DO NOT use paper:

  • that is highly textured
  • that is extremely smooth or shiny
  • that is curled or warped
  • that is coated or has a chemical finish
  • that is damaged, creased or folded
  • that exceeds the recommended weight specification in this guide
  • with tabs and staples
  • with letterheads using low temperature dyes or thermography
  • that is multipart or carbonless
  • that is designed for inkjet printing

If you use any of the types of paper listed above, they may damage your machine. This damage is not covered under any Brother warranty or service agreement.

 

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

MFC-L6915DW

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.