MFC-4800
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FAQs & Troubleshooting |
I'm using Windows. I tried to install the MFL-Pro Suite Software (MFC Software Suite) from the CD-ROM, but the installation failed and now I can not remove the portions that did install. What can I do?
The issue may have happened if you clicked the Next button after you finished installing the PaperPort® software. You should wait until the MFL-Pro Suite (MFC Software Suite) installer starts.
Please uninstall the driver and the MFL-Pro Suite as follows:
STEP1: How to uninstall the driver
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Make a temporary folder on your HDD [hard disk drive] as the location to save the downloaded self-extracting file, e.g. C:\brodnt
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Once downloading is completed, double click the downloaded file to extract it.
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"ZIP Self Decompression" appears. Click DECOMPRESS.
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A message that the process was successful will appear. Click OK.
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Then open the folder that is created.
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Double click the DelInf32 (.exe may appear at the end of the name) icon. "Brother MFC Uninstaller" will appear.
DO NOT double click DelInf_x.EXE with ZIP on the icon.
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Verify your model appears in the box under "Please select the MODEL" and select your connection type (USB or Parallel) under "Please select connection type". Then, click OK.
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"Complete" will appear. Click OK.
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Restart the computer. The Brother Drivers have now been removed.
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Unplug the power cord of the Brother machine and the USB or Parallel cable before starting the Reinstallation Steps below.
If you are a Windows 95/ 98/ 2000 user, this procedure deletes both the USB driver and Parallel driver even though you selected only one.
STEP2: How to uninstall "MFL-Pro Suite (MFC Software Suite)"
- In case you can't re-install the software:
- Please click here to download the tool and save it on your PC.
- Double click the downloaded file Dlinstrg.exe and run the program.
- In case you can't uninstall the software to reinstall it:
- Please click here to download the tool and save it on your PC.
- Double click the downloaded file DELREG.exe and run the program.
Now, re-install the driver and MFL-Pro Suite (MFC Software Suite) from the CD-ROM following the instructions in the quick setup guide.
To download the Quick Setup Guide, please go to the download section.
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