DS-940DW

Preguntas frecuentes y Solución de problemas

Preguntas frecuentes y Solución de problemas

When I set the Document Size setting to "Auto", the scanned image is missing, or areas are missing in the scanned data.

  1. Clean any paper dust accumulated on the surface of the glass strips inside the scanner.
    > Click here to see how to clean the scanner and rollers.

    Video Instructions:

    *The video clip is being streamed from YouTube.
    • The product shown in this video may differ from the one that you are using.
    • Video contents may change without prior notice.
  2. Calibrate the scanner.
    > Click here to see how to calibrate your Brother machine.

    Video Instructions:

    Windows


    *The video clip is being streamed from YouTube.
    • The product shown in this video may differ from the one that you are using.
    • Video contents may change without prior notice.

     

    Mac


    *The video clip is being streamed from YouTube.
    • The product shown in this video may differ from the one that you are using.
    • Video contents may change without prior notice.

¿Ha revisado los manuales?

Si necesita asistencia, contáctese con el servicio al cliente de Brother:

Modelos relacionados

DS-640, DS-740D, DS-940DW

Comentarios sobre el contenido

Para ayudarnos a mejorar el soporte, bríndenos sus comentarios a continuación.

Paso 1: ¿Cómo lo ayudó la información en esta página?

Paso 2: ¿Quiere agregar otros comentarios?

Observe que este formulario solo se utiliza para comentarios.