Clean the Print Head from Your Brother Machine

To maintain good print quality, the machine automatically cleans the print head when needed. If there is a print quality problem, start the cleaning process manually.
  • Clean the print head if there is a horizontal line or a blank space in the text or graphics on printed pages. Depending on the problem colour, select to clean Black only, three colours at a time (Yellow/Cyan/Magenta), or all four colours at once.
  • Cleaning the print head consumes ink.
  • Cleaning too often uses ink unnecessarily.
IMPORTANT
DO NOT touch the print head. Touching the print head may cause permanent damage and may void the print head's warranty.

DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW

  1. Press Menu.
  2. Press image or image to make your selections:
    1. Select [Maintenance]. Press OK.
    2. Select [Cleaning]. Press OK.
    3. Select [Black], [Colour], or [All]. Press OK.
    4. Select [Normal], [Strong], or [Strongest]. Press OK.
  3. Press Mono Start or Colour Start.
    The machine starts cleaning.
NOTE

If you clean the print head several times and the print has not improved, try the Special cleaning method, which cleans the print head with more force.

  1. Make sure all ink tanks are filled more than halfway, as this method consumes a large amount of ink.
  2. Press Menu.
  3. Press image or image to select [Maintenance] > [Cleaning], and then press OK.
  4. Press Menu and OK simultaneously.

    The machine starts cleaning.

image
  • Use the Special cleaning method only if you previously cleaned the print head several times and the print quality did not improve.
  • If you start the cleaning with low ink amount, it may cause damage to the machine. Check each ink tank level before starting the cleaning and refill each ink tank as necessary.
  • You can also clean the print head from your computer.

MFC-T920DW/MFC-T925DW

  1. Press image (Ink).
  2. Press image or image to make your selections:
    1. Select [Print Head Cleaning]. Press OK.
    2. Select [Black only], [Colour only], or [All]. Press OK.
    3. Select [Normal], [Strong], or [Strongest]. Press OK.
  3. Press image.
    The machine cleans the print head.
NOTE

If you clean the print head several times and the print has not improved, try the Special cleaning method.

  1. Make sure all ink tanks are filled more than halfway, as this method consumes a large amount of ink.
  2. Press image (Ink).
  3. Press image or image to select [Print Head Cleaning]. Press OK.
  4. Press Settings and OK simultaneously.

    The machine starts cleaning.

image
  • Use the Special cleaning method only if you previously cleaned the print head several times and the print quality did not improve.
  • If you start the cleaning with low ink amount, it may cause damage to the machine. Check each ink tank level before starting the cleaning and refill each ink tank as necessary.
  • You can also clean the print head from your computer.

질문의 대답이 없는 경우 다른 FAQ를 확인했습니까?

설명서를 확인했습니까?

도움이 더 필요한 경우 Brother 고객 서비스에 문의하십시오.

관련 모델

DCP-T520W, DCP-T720DW, DCP-T820DW, DCP-T825DW, MFC-T920DW, MFC-T925DW

내용 피드백

지원을 개선하는 데 도움이 되도록 아래에 피드백을 제공하십시오.

1단계: 이 페이지의 정보가 얼마나 도움이 됩니까?

2단계: 추가할 의견이 있습니까?

이 양식은 피드백용으로만 사용됩니다.