TD-4000

FAQs & Troubleshooting

FAQs & Troubleshooting

I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)

For P-touch Editor 5.2:

Update your P-touch Editor to the latest version (5.2.020 or higher).

 

For P-touch Editor 5.1:

Do the following:

 

If you cannot open any files from [Open] - [OneDrive]:

 

  1. Start P-touch Editor and click [Open] - [Computer].
  2. Select [OneDrive] from [Look in] and choose the file you want to open.

 

If you cannot save any files from [File] - [Save to Web]:

 

  1. Click [File] -  [Save] or [Save as].
  2. Click [OneDrive], and then click the [Save] button.

If your question was not answered, have you checked other FAQs?

Have you checked manuals?

If you need further assistance, please contact Brother customer service:

Related Models

PJ-722, PJ-762, PJ-763MFi, PJ-773, PT-1650, PT-2100, PT-2700, PT-2730, PT-7600, PT-9500PC, PT-9700PC, PT-D450, PT-D600, PT-E550W, PT-E800T, PT-E850TKW, PT-P750W, PT-P900W, QL-1050, QL-500, QL-570, QL-580N, QL-700, QL-720NW, QL-800, QL-810W, QL-820NWB, TD-4000

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.