PT-E550W
FAQs & Troubleshooting
The tape color is not recognized.
I get the error message "Tape color not recognized" when I install a tape cassette in the printer.
Some tape cassettes are unable to identify their tape color.
If so, white color tape is displayed on the editing screen of P-touch Editor, instead of the actual tape color.
Printing will not be otherwise affected.
If your question was not answered, have you checked other FAQs?
Have you checked manuals?
If you need further assistance, please contact Brother customer service:
Related Models PT-E550W, PT-E800T, PT-E850TKW
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Installation Machine Setup Connecting to a Computer Connecting to a Mobile Device P-touch Editor (Windows) P-touch Editor (Mac) Printing Apps for Mobile Devices Network Software Machine Operating System Maintenance Installation Software P-touch Editor (Windows) P-touch Editor (Mac) Error Messages/LED Indications Apps for Mobile Devices Connecting to a Computer Printing Uninstallation Machine Operating System Installation Apps for Mobile Devices Maintenance Specifications
General Setup Procedures
USB Wireless LAN
Numbering Barcodes Layout Add-ins Templates Printing Using the Software Databases
Numbering Barcodes Layout Templates Printing Using the Software Databases
Print Quality/Print Settings Reduce Tape Margins Layout Barcodes
Printer Driver Wireless Device Setup Wizard (Mac only) P-touch Transfer Manager (Windows only) P-touch Transfer Express
BRAdmin Professional
Reset Procedure Managing Your Machine with a Web Browser Power Supply
Operations
Mac Windows
Printer Driver P-touch Transfer Manager (Windows only)
Network Settings
Machine Maintenance
Print Quality Media Databases Add-ins Barcodes Error Messages Operations Cannot Print
Operations Cannot Print Print Quality Databases
Error Messages on the Machine's Display LED Indications Error Messages on your Computer's Screen
Installation Failure Cannot Print
Cannot Print Print Quality/Print Settings
Reduce Tape Margins Layout Paper/Tape/Label Jam
Machine Power Supply Reset Procedure
Operations
Product Application Consumables&Accessories
Printer Driver
Software
Software
Brother iPrint&Label Pro Label Tool
Brother iPrint&Label Pro Label Tool
Mobile Applications Mobile App Compatibility
Machine Maintenance
Software
Brother iPrint&Label Pro Label Tool
Mac
Windows
Mobile Devices (Apple/Android etc.)