QL-500
 |
FAQs & Troubleshooting |
The P-touch Add-In is registered in Microsoft Word or Excel, but it still cannot be used. (P-touch Editor 5.x for Windows)
For TD-4T/TJ-4T series:
To use P-touch Editor, download and install “Printer Driver for P-touch Editor” from the [Downloads] section of this website.
[Microsoft Office 2010/2013/2016]
If the error still occurs even when running Trust Macro with Microsoft Office 2007, follow the steps below:
-
In Microsoft Word or Excel, click the Microsoft Office Button
, and then click Word Options or Excel Options. - Click Trust Center, then click Trust Center Settings.
- Click Macro Settings in the left-hand pane of the window. If Disable all macros without notification or Disable all macros with notification is selected in the Macro Settings section, the P-touch Add-In cannot be used. Change the setting to Disable all macros except digitally signed macros.
- Try using the Add-In function again.
[Microsoft Office 2010/2013/2016]
If the error still occurs even when running Trust Macro with Microsoft Office 2010 / 2013 / 2016, follow the steps below:
- In Microsoft Word or Excel, click the File tab, and then click Word Options or Excel Options.
- Click Trust Center, then click Trust Center Settings.
- Click Macro Settings in the left-hand pane of the window. If Disable all macros without notification or Disable all macros with notification is selected in the Macro Settings section, the P-touch Add-In cannot be used. Change the setting to Disable all macros except digitally signed macros.
- Try using the Add-In function again.
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