MFC-J5910DW

FAQs & Troubleshooting

FAQs & Troubleshooting

Connect your Brother machine to your mobile device via a wireless router or access point.

Follow the steps below to setup a Brother machine on a wireless (Wi-Fi) network with wireless access point/router.

 

  1. Preparation before configuring the settings
  2. Configure the Brother machine
  3. Configure the mobile device

1. Preparation before configuring the settings

Verify the network name (SSID) and network key (password) of your wireless access point/router. You will need this information later.

 

SSID

 

Write down the network name (SSID) and network key (password).

 

password

After verifying the network information of your wireless access point/router, go to next step.

 

 

2. Configure the Brother machine

  1. Press Menu. Press the Up or Down arrow key to display Network and press Network.
  2. Press the Up or Down arrow key to display WLAN and press WLAN. (This step might be skipped in some models.)
  3. Press the Up or Down arrow key to display Setup Wizard and press Setup Wizard.
  4. When Switch Network interface to wireless? or Network I/F switched to Wireless. or Enable WLAN? is displayed, press Yes to accept. This will start the wireless setup wizard.
  5. The machine will search for your network and display a list of available SSIDs. If a list of SSIDs is displayed, select the SSID you wrote down earlier.
  6. If the machine asks to use WPS, press No.
  7. Enter the network key (password) you wrote down earlier.
  8. Press OK.
  9. Press Yes to apply your settings.
  10. The machine starts to connect the wireless device you have selected. A connection result message appears on the machine’s display and a WLAN report will automatically be printed.
    If the connection failed, check the error code on the printed report.
    > Click here to see details of the WLAN report.

 

3. Configure the mobile device

Follow the steps below to setup your mobile device.

 

Android™

 

  1. Tap the Settings icon.

    Settings
     
  2. Tap Wi-Fi.

    Wi- Fi
     
  3. If your Wi-Fi is turned Off, turn it On.

    turn On
     
  4. Find the SSID you wrote down earlier, and then tap it.

    SSID
     
  5. Enter the network key (password) you wrote down earlier, and then tap CONNECT.

    CONNECT
     
  6. The wireless connection setup is complete if Connected appears under the SSID name selected earlier.

    Connected
     
  7. Download Brother iPrint&Scan to your mobile device.
    You can download Brother iPrint&Scan from Google Play for free.
    > Click here to go to Google Play™ Store.

 

iOS (iPhone, iPod, iPad)

 

  1. Tap the Settings icon.

    Settings
     
  2. Tap Wi-Fi.

    Wi-Fi
     
  3. If your Wi-Fi is turned Off, turn it On.

    turn On
     
  4. Find the SSID you wrote down earlier, and then tap it.

    SSID
     
  5. Enter the network key (password) you wrote down earlier, and then tap Join.

    Password
     
  6. The wireless connection setup is complete if a check mark appears next to the SSID name selected earlier.

    check mark
     
  7. Download Brother iPrint&Scan to your mobile device.
    You can download Brother iPrint&Scan from App Store for free.
    > Click here to go to the Apple App Store.

 

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

MFC-J5910DW

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