HL-L3220CDW

FAQs & Troubleshooting

FAQs & Troubleshooting

Reset the Drum Counter

When you replace the drum unit with a new one, you must reset the drum counter by completing the following steps:

  • To avoid print quality issues or damage to the machine, DO NOT reset the drum counter unless you are replacing the drum unit.
  • If you reset the drum counter without replacing the drum unit, the machine will not be able to correctly calculate the remaining drum life.
  1. Make sure the machine is turned on.
  2. Make sure the machine's cover is closed.
  3. Press OK and the Up arrow key at the same time.
  4. Press OK to select Drum.
  5. Select the toner color for the drum unit you just replaced, and then press OK.
  6. Press the Up arrow key to reset the drum counter.

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If you need further assistance, please contact Brother customer service:

Related Models

HL-L3220CDW

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