MFC-T910DW

FAQs & Troubleshooting

FAQs & Troubleshooting
  • Date: 25/03/2016
  • ID: faq00002968_000

A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.

The cause of this situation is the Scan Settings within the Brother iPrint&Scan application.

If the Scan Settings are set as "Scan Type: Color(Fast)" and "Document size: 3.5" x 5" (9 x 13 cm)", a margin will appear on the right side of the scanned document.

To solve this problem, change the Scan Type from Color(Fast) to Color and try scanning again.

 

 

scan setting color

 

 

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If you need further assistance, please contact Brother customer service:

Related Models

DCP-1616NW, DCP-395CN, DCP-585CW, DCP-6690CW, DCP-9010CN, DCP-B7535DW, DCP-J105, DCP-J140W, DCP-L2531DW, DCP-L2540DW, DCP-L2541DW, DCP-L5600DN, DCP-T500W, DCP-T510W, DCP-T700W, DCP-T710W, MFC-1911NW, MFC-295CN, MFC-490CW, MFC-6490CW, MFC-7840N, MFC-7860DN, MFC-7860DW, MFC-8370DN, MFC-8460N, MFC-8510DN, MFC-8860DN, MFC-8880DN, MFC-8910DW, MFC-9120CN, MFC-9140CDN, MFC-B7715DW, MFC-J2320, MFC-J3520, MFC-J3720, MFC-J415W, MFC-J430W, MFC-J5910DW, MFC-J615W, MFC-J625DW, MFC-J6520DW, MFC-J6710DW, MFC-J6720DW, MFC-L2701DW, MFC-L5900DW, MFC-T4500DW, MFC-T910DW

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