The "Wrong Tray Setting" message will appear when the machine's Paper Size and Tray Use settings do not match the size of the paper in the tray you are using.

To clear the "Wrong Tray Setting" message, follow these steps:

1. Make sure the paper is correctly oriented in the tray.
   
   Regardless of the paper size you are using, you must always load the paper into the paper tray so that its two longer edges face the left and right sides of the paper tray and its two shorter edges face the front and back of the paper tray.
   In other words, if you are standing in front of the paper tray, the paper should be in portrait orientation, not landscape orientation.
   
   
2. Make sure the paper you have loaded in the tray matches the machine's Paper Size setting.
   
   You can use eight paper sizes for printing and copying: Letter, Legal, Ledger, A4, A5, A3, Executive, and 4" x 6" (10 x 15 cm).
   
   You can use five paper sizes for printing faxes: Letter, Legal, Ledger, A3, and A4.
   
   

   You can only use plain paper and paper sizes Ledger, Letter, Legal, Executive, A3, or A4 in Tray #2.

   
   

   When you change the size of the paper you load into the machine, you must also change the machine's Paper Size setting.

   
   
   

   To adjust the Paper Size setting, follow these steps:

   
   *If your Brother machine has a touchscreen, please follow the steps of "For Touchscreen models" below.
   
   
   1. Press the Tray Setting key.
      
      
   2. Press the UP OR DOWN ARROW key to choose Tray #1 or Tray #2.
      
      
   3. Press the OK key.
      
      
   4. Press the UP OR DOWN ARROW key to choose Paper Size.
      
      
   5. Press the LEFT OR RIGHT ARROW key to choose a paper size.
      
      
      • If you chose Tray #1, you can choose Letter, Legal, Ledger, A4, A5, A3, Executive, or 4" x 6" (10 x 15 cm).
        
        
      • If you chose Tray #2, you can choose Letter, Legal, Ledger, A4, A3, or Executive.
      
      
      
   6. Press the OK key.
      
      
   7. Press the UP OR DOWN ARROW key to choose Complete.
      
      
   8. Press the OK key.
      
      
   9. Press the UP OR DOWN ARROW key to choose Complete again.
      
      
   10. Press the OK key.
       
       
   11. Press the Stop/Exit key.
   
   <For Touchscreen models>
   
   
   1. Press Tray Setting.
      
      
   2. Press the displayed paper size for Tray #1, or press the displayed paper size for Tray #2.
      
      
   3. Do one of the following:
      
      
      • If you chose the paper size for Tray #1, press the LEFT OR RIGHT ARROW key to display the paper size options, and press Letter, Legal, Ledger, A4, A5, A3, EXE, or 4" x 6" (10 x 15 cm).
        
        
      • If you chose Tray #2, press Letter, Legal, Ledger, A4, A3, or EXE.
      
      
      
   4. Press Stop/Exit.
   
   
   
3. Make sure the machine is programmed to use the correct tray when printing received faxes or copies.
   
   

   To change the default tray use setting for received faxes, follow these steps:

   
   *If your Brother machine has a touchscreen, please follow the steps of "For Touchscreen models" below.
   
   
   1. Press the Tray Setting key.
      
      
   2. Press the UP OR DOWN ARROW key to choose Tray Use: Fax.
      
      
   3. Press the LEFT OR RIGHT ARROW key to choose Tray #1, Tray #2, or Auto Select.
      
      Auto Select will allow your machine to take paper from Tray #1 first, or from Tray #2 if:
      
      
      • Tray #2 is set to a different paper size that is more suitable for the received faxes.
        
        
      • Both trays are using the same size paper and Tray #1 is not set to use plain paper.
      
      
      
   4. Press the OK key.
      
      
   5. Press the UP OR DOWN ARROW key to choose Complete.
      
      
   6. Press the OK key.
   
   <For Touchscreen models>
   
   
   1. Press Tray Setting.
      
      
   2. Press the UP OR DOWN ARROW key to display Tray Use: Fax.
      
      
   3. Press Tray Use: Fax.
      
      
   4. Press Tray #1, Tray #2, or Auto Select.
      
      Auto Select will allow your machine to take paper from Tray #1 first, or from Tray #2 if:
      
      
      • Tray #2 is set to a different paper size that is more suitable for the received faxes.
        
        
      • Both trays are using the same size paper and Tray #1 is not set to use plain paper.
      
      
      
   5. Press the Stop/Exit key.
   
   
   

   To change the default tray use setting for copies, follow these steps:

   
   *If your Brother machine has a touchscreen, please follow the steps of "For Touchscreen models" below.
   
   
   1. Press the Tray Setting key.
      
      
   2. Press the UP OR DOWN ARROW key to choose Tray Use: Copy.
      
      
   3. Press the LEFT OR RIGHT ARROW key to choose Tray #1, Tray #2, or Auto Select.
      
      - Auto Select will allow your machine to feed paper from either Tray #1 or Tray #2, using the paper type and size settings from the Copy key menu.
      
      
   4. Press the OK key.
      
      
   5. Press the UP OR DOWN ARROW key to choose Complete.
      
      
   6. Press the OK key.
   
   <For Touchscreen models>
   
   
   1. Press Tray Setting.
      
      
   2. Press the UP OR DOWN ARROW key to display Tray Use: Copy.
      
      
   3. Press Tray Use: Copy.
      
      
   4. Press Tray #1, Tray #2, or Auto Select.
      
      - Auto Select will allow your machine to feed paper from either Tray #1 or Tray #2, using the paper type and size settings from the Copy key menu.
      
      
   5. Press the Stop/Exit key.