MFC-J5910DW

FAQs & Troubleshooting

FAQs & Troubleshooting

Print both sides of paper or a booklet automatically (2-Sided/Duplex Printing)

When printing on A3 or Ledger paper, 2-sided(duplex) prints will be 22 mm (0.8 in.) smaller at the top and bottom of the original. Please refer to the instructions "Print both sides of paper or a booklet to A3 or Ledger."
 

When 2-sided(duplex) printing:
 

  • Borderless Printing is not available when 2-sided(duplex) printing.
     
  • If the paper is curled, straighten it and then put it back in the paper tray.
     
  • Use regular paper or thin paper. DO NOT use bond paper.

 

To set the automatic 2-sided(duplex) or booklet print in the printer driver, follow the instructions listed below:

NOTE: Illustrations shown below are from a representative product and operating system, and may differ from your Brother machine and operating system.
 

Make sure you have installed the latest Full Driver & Software Package / Full Software Package.
> Click here to download Full Driver & Software Package / Full Software Package in the Downloads section.

 

Windows Users:

 

  1. You can either set the 2-sided(duplex)/booklet print for a single job, or set the driver for so that all subsequent print jobs are 2-sided(duplex)/booklet printed.

    Single Job:

     

    1. Within the application you wish to print from select the print option.
       
    2. Click PROPERTIES to open the Printing Preferences window. Continue to STEP 2.
    The steps may vary depending on your application.
     
    All Jobs:

     

    1. Open Printing Preferences. (Click here to see the details of how to open Printing Preferences.)
       
    2. Continue to STEP 2.
  2. On the Basic Tab, make one of the following selections from the Duplex/Booklet dropdown box:

     

    • Duplex: When you want to print on both sides of the paper automatically, select this item.
       
    • Booklet: When you want to print as a booklet automatically, select this item. To make the Booklet, fold the printed pages down the middle. When using the booklet printing function, please note that the paper size, orientation, source and other settings must remain unchanged for the whole document.
    image
  3. Click the DUPLEX SETTINGS button.
     
  4. Depending on whether you selected Duplex or Booklet, you may adjust the following settings:

    DUPLEX PRINTING:

     

    • Duplex Type: There are four (4) types of 2-sided(duplex) binding directions available for each orientation - Portrait or Landscape.
       
    • Binding Offset: If you check this option, you can also specify the offset for the binding in inches or millimeters.
    image

     

    BOOKLET PRINTING:

     

    • Duplex Type: There are two (2) types of 2-sided(duplex) binding directions available for each orientation - Portrait or Landscape.
       
    • Booklet Printing Method: When Divide into Sets is selected: This option allows you to fold at the center of the smaller individual booklet sets without having to change the order of the page number. You can specify the number of sheets in each smaller booklet set, from 1 to 15. This option can help when folding the printed booklet that has a large number of pages.
       
    • Binding Offset: If you check this option, you can also specify the offset for the binding in inches or millimeters.
    image
  5. Click OK.
     
  6. Some types of print media may need more drying time when using the 2-sided(duplex) feature. If you have problems with smudged 2-sided(duplex) prints or paper jams, you may configure the Advanced Duplex Settings:

     

    1. Click on the Advanced tab.
       
    2. Click Other Print Options.
       
    3. Click Advanced Duplex Settings. You may select one of the following settings:

       

      • Normal: Select this option to print at normal speed, using a normal amount of ink.
         
      • Duplex 1 (Slower print speed): Select this option to print at a slower speed, using a normal amount of ink. This option is not available for Ledger or A3 size paper.
         
      • Duplex 2 (Slower print speed & less ink): Select this option to print the same speed as Duplex 1, but using less ink.
    4. Click OK.
  7. Click (APPLY) => OK.
     
  8. If printing a Single Job, click OK or PRINT in the print dialog box to begin the print job.

    If configuring for All Jobs, the driver is now configured and all subsequent print jobs will use the selected settings.

 

Macintosh Users:

 

  1. Within the application you wish to print from select the print option.
     
  2. In the Print dialog box, to the right of Copies check on Two-Sided check box.

    (Not available for Mac OS X 10.4)
     
  3. From the Application dropdown, select Layout.
     
  4. Select Long-edge binding or Short-edge binding in Two-Sided.
     
    image
  5. Some types of print media may need more drying time when using the 2-sided(duplex) feature. If you have problems with smudged 2-sided(duplex) prints or paper jams, you may configure the Advanced Duplex Settings:

     

    1. From the Application dropdown, select Print Settings.
       
    2. Click Advanced.
       
    3. Click Advanced Duplex Settings. You may select one of the following settings from the dropdown menu:

       

      • Normal: Select this option to print at normal speed, using a normal amount of ink.
         
      • Duplex 1 (Slower print speed): Select this option to print at a slower speed, using a normal amount of ink. This option is not available for Ledger or A3 size paper.
         
      • Duplex 2 (Slower print speed & less ink): Select this option to print the same speed as Duplex 1, but using less ink.
  6. To save this preference for future 2-Sided(Duplex) printing:

     

    1. Select Save As... or Save Current Settings as Preset... from the Presets dropdown box.
       
    2. Type a name for the Preset and click OK.
  7. Click PRINT. The document will print with the selected options.

 

Print both sides of paper or a booklet to A3 or Ledger.

 

 

When 2-sided(duplex) printing on A3 or Ledger paper, 2-sided(duplex) prints will be 22 mm (0.8 in.) smaller at the top and bottom of the original. If your document's margin at the top and bottom less than 22 mm (0.8 in.), your 2-sided(duplex) printed pages may be cut off at the top and bottom of the original.

 

Please refer to one of the following:
 

The figures below show the unprintable areas on 2-Sided(Duplex) print when using A3 or Ledger size.

Top (1) : 22mm / Bottom (2) : 22mm / Left (3) : 3mm / Right (4) : 3mm

Printable area

 

Print the document to fit A3 or Ledger paper from your software application. (if applicable)

 

Some application software has the option that matches the scale to paper in Print or Page Setup. Make sure that your application software supports the option that matches the scale to paper. When 2-sided(duplex) printing on A3 or Ledger paper, 2-sided(duplex) prints will be 22 mm (0.8 in.) smaller at the top and bottom of the original.

 

[ Example ]
From your application software such as Microsoft® PowerPoint®, click File menu and select Print. You can change the settings for Scale to fit paper, then click OK.
 

Scale to fit paper

The screens are from Windows XP. The screens on your computer may vary depending on your operating system (OS) and the application you use. Refer to your application manual for more information.
 

 

Change the margin settings in your application software. (if applicable)

 

Some application software has the option that changes the margin settings in Print or Page Setup. Please adjust the margin at the top and bottom to 22 mm (0.8 in.) or more. The change of margin will be effect the document's layout.

 

[ Example ]
From your application software such as Microsoft® Word, click File menu and select Page Setup. You can change the margin settings to print paper, then click OK.
 

Change the margin settings

The screens are from Windows XP. The screens on your computer may vary depending on your operating system (OS) and the application you use. Refer to your application manual for more information.
 

 

Print both sides of paper manually (Manual 2-sided/duplex printing)

 

When 2-sided(duplex) printing on A3 or Ledger paper manually, a manual 2-sided(duplex) printing will be print larger than an automatic 2-sided(duplex) printing. Manual 2-sided(duplex) prints will be 3 mm (0.12 in.) smaller at the top and bottom of the original.

 

  1. From the menu bar of an application, click File and then Print.
     
  2. Click Print.
     
  3. After your Brother machine has printed the pages, remove them from the output paper tray.

    Before you go to the next step, make sure the printed pages are dry.
     
  4. Put the printed pages back into the paper tray with the printed sides face up.
  • Make sure the printed pages are dry.
  • Make sure the pages are completely flat before you put them back in the paper tray.
  • If you are printing in Portrait orientation, insert the paper so that the top edges of the images at the back of the tray.
  • If you are printing in Landscape orientation, insert the paper so that the top edges of the images are at the right-hand side of the tray.
  1. Click Print.

    Your Brother machine will print the pages on the reverse sides of the printed pages.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

MFC-J5910DW, MFC-J6710DW

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