To solve the problem, do the following steps to re-update the ControlCenter3.

1. Open the ControlCenter 3 by right clicking on the icon in the system tray and left clicking on Open.
    
2. Right click on the E-mail icon and left click on ControlCenter Configuration.
    
   

    

    

3. Select Software Button tab, verify Outlook 2003 or Outlook 2007 are selected in the E-mail Application list, and click the Delete button.
    
   

    

    

   Before you re-update ControlCenter3, please be sure to delete "Outlook2003" or "Outlook2007" from E-mail Application. If Outlook was added manually, it needs to be deleted.
   (This does not mean you have to "uninstall" Outlook2003 or Outlook2007 from your PC.)
   
   If the DELETE button is grayed out, it's the preloaded default Outlook and you can leave it as is. Then go to Step6.

    

    

    

    

4. Click OK to close window.
    
   

    

    

5. Close ControlCenter3 by right clicking on the icon in the system tray and left clicking on Close.
    
6. Update ControlCenter3.
   **Click here to update ControlCenter3
    
7. Restart the ControlCenter 3 by clicking start => (All) Programs => Brother => [model name] => ControlCenter3.
8. Be sure that the application you are going to use is selected on the E-mail application list.
   Now Scan to Email will work with it.