MFC-9420CN
FAQs & Troubleshooting
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
Adobe® Photoshop® CS3 requires a Universal Binary scanner driver. You can download the latest scanner driver from the "Download" section of this web site.
If your question was not answered, have you checked other FAQs?
Have you checked the manuals?
If you need further assistance, please contact Brother customer service:
Related Models DCP-110C, DCP-115C, DCP-130C, DCP-135C, DCP-150C, DCP-330C, DCP-350C, DCP-7010, DCP-8020, DCP-8025D, DCP-8040, DCP-8045D, MFC-210C, MFC-215C, MFC-235C, MFC-240C, MFC-3220C, MFC-3240C, MFC-3360C, MFC-3420C, MFC-3820CN, MFC-410CN, MFC-425CN, MFC-440CN, MFC-5440CN, MFC-5460CN, MFC-5840CN, MFC-5860CN, MFC-620CN, MFC-665CW, MFC-685CW, MFC-7420, MFC-7820N, MFC-8220, MFC-8440, MFC-8460N, MFC-8820D, MFC-8840D, MFC-8840DN, MFC-8860DN, MFC-9420CN, MFC-9660
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Error Messages Paper Feed / Paper Jam Print Scan Copy Telephone Fax Mobile Others Linux Product Setup Driver / Software Network Settings Consumables / Paper / Accessories Cleaning Specification OS Support Information
Printer Scanner / Scan Key Tool PC-FAX / Fax-modem
Error Message on Machine's Display Error Message on Computer Error Message on Mobile Device
Paper Jam Paper Feed Problem
Cannot Print (via Network) Cannot Print (via USB / Parallel) Cannot Print (via Mobile Device) Print Quality Problem General Print Problem Print from Mobile Device Print Settings / Management Tips for Printing
Cannot Scan (via Network) Cannot Scan (via USB / Parallel) Cannot Scan (via Mobile Device) Scan Quality Problem General Scan Problem Scan from Machine Scan from Mobile Device Scan from Computer (Windows) Scan from Computer (Macintosh) Scan Settings / Management Tips for Scanning
Cannot Copy Copy Quality Problem
Telephone Problem Telephone Operation Telephone Settings
Advanced Networking Wired Network Setting Problem Wired Network Settings Tips for Network Settings
Cannot Send a Fax Cannot Receive a Fax Fax Quality Problem General Fax Problem Fax Sending Operation Fax Receiving Operation Fax Settings / Management Tips for Fax
Android™ Device-related Problem Brother iPrint&Scan / Mobile Connect (Android™)
Machine problem
Machine Setup / Settings Paper Handling Accessory Installation
Installing Drivers / Software Updating Drivers / Software / Firmware Uninstalling Drivers / Software Driver / Software Settings Driver / Software tips
Consumables Paper Accessories
Cleaning
Product Specification Paper Specification
Windows Support Macintosh Support