DCP-T525W

FAQs & Troubleshooting

FAQs & Troubleshooting

Print using only the black ink tank when the Color tanks have run out.

Basically, your Brother machine is designed to stop ALL printing operations when any of the ink tanks (except black) are low. This is to ensure the life of the print head and maintain premium print quality. If the unit were to continue printing, print jobs and cleaning cycles would damage the print head.

 

However, your Brother machine exceptionally can operate in a B&W Print Only (black and white) mode when one or more color ink tanks are low. When a color tank is low, an error message will appear on the machine's display (hereinafter called LCD) of the machine stating B&W Print Only.

 

Follow the steps below to print using only the black ink tank:

 

STEP 1  Verify that the unit has message on the LCD

  • If the LCD displays B&W Print Only, continue to STEP 2.
  • If the LCD displays other error messages (for example "Paper Jam"), refer to "FAQs & Troubleshooting" for information on the error message you are receiving.
The machine may stop all print operations and you may not be able to use the machine until you refill the ink tank in the following cases:
  • If you unplug the machine.

 

STEP 2  Print using only the black ink tank following one of these printing procedures

PC Printing (Windows only):

 

  1. Open Printing Preferences. (Click here to see how to open Printing Preferences.)
  2. Click the Basic tab and select Plain Paper in Media Type.

    Media Type
     
  3. Click the radio button Grayscale or Greyscale.

    Grayscale
     
  4. Click Apply > OK.

When the ink tank has been refilled, you will need to go back to the printer driver settings and select Color or Colour.

 

Copying:
If the paper type is set to Plain Paper, you can make copies in black & white.
Faxing (available models only):
If the paper type is set to Plain Paper, the machine will receive and print the faxes in black & white.
 

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

DCP-T520W, DCP-T525W, DCP-T820DW, MFC-T920DW

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.