Model discontinued. This page is no longer updated.

MFC-7820N

FAQs & Troubleshooting

FAQs & Troubleshooting

I'm using a SONY VAIO Windows XP PC (with camera) with my Brother machine on a LAN network connection. When I try to install the Brother software and drivers my PC reboots halfway through the installation. What can I do?

This issue is caused by a conflict with Brother scanner driver and the VAIO driver.
To resolve this issue, please download and install the latest Full Driver & Software Package. Click on the "Downloads" tab located at the top of this page.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

MFC-7820N, MFC-9420CN

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