Model discontinued. This page is no longer updated.

MFC-685CW

FAQs & Troubleshooting

FAQs & Troubleshooting
  • Date: 26/09/2022
  • ID: faq00002075_001

When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".

 

 

The name of the application file (.exe) displayed on an alert window is a Microsoft® file necessary for the driver installation. The file name will vary depending on how you are installing the driver. It can be "_is*.exe" (* is a variable), "Setup.exe" or "DPInst.exe".
Select Always block connections from this program on all ports (Recommended) and click OK.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

DCP-135C, DCP-145C, DCP-150C, DCP-1601, DCP-1616NW, DCP-165C, DCP-185C, DCP-195C, DCP-350C, DCP-385C, DCP-395CN, DCP-585CW, DCP-6690CW, DCP-7030, DCP-7055, DCP-7060D, DCP-7065DN, DCP-9010CN, DCP-B7500D, DCP-B7535DW, DCP-J100, DCP-J105, DCP-J125, DCP-J140W, DCP-L2520D, DCP-L2531DW, DCP-L2540DW, DCP-L2541DW, DCP-L3551CDW, DCP-T220, DCP-T226, DCP-T300, DCP-T310, DCP-T420W, DCP-T426W, DCP-T500W, DCP-T510W, DCP-T520W, DCP-T525W, DCP-T700W, DCP-T710W, DCP-T820DW, FAX-2840, HL-5450DN, HL-T4000DW, MFC-1911NW, MFC-235C, MFC-290C, MFC-295CN, MFC-490CW, MFC-6490CW, MFC-685CW, MFC-7340, MFC-7360, MFC-7450, MFC-7840N, MFC-7860DN, MFC-7860DW, MFC-8370DN, MFC-8510DN, MFC-8880DN, MFC-8910DW, MFC-9120CN, MFC-9140CDN, MFC-B7715DW, MFC-J2320, MFC-J410, MFC-J415W, MFC-J430W, MFC-J5910DW, MFC-J615W, MFC-J625DW, MFC-J6710DW, MFC-L2701D, MFC-L2701DW, MFC-L3735CDN, MFC-T4500DW, MFC-T910DW, MFC-T920DW

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