HL-2460
FAQs & Troubleshooting |
JAM REAR (at paper exit)
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If a paper jam occurs at paper exit, follow steps below:
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Open the top cover of the printer.
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Slowly pull the jammed paper from the paper exit with both hands.
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Close the top cover of the printer.
If a paper jam occurs behind the face up output tray before the paper exits, follow steps below:
- Open the top cover of the printer.
If a duplex unit is installed on the printer, remove it from the printer. After removing the jammed paper, re-install the duplex unit onto the printer.
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Open the face up output tray.
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Slowly remove the jammed paper with both hands.
- Close the face up output tray.
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Close the top cover of the printer.
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