DCP-L2540DW
![FAQs & Troubleshooting FAQs & Troubleshooting](/g/b/shared/img/module/icon_question_33.png) |
FAQs & Troubleshooting |
Jam Rear (With Video Instructions)
If the machine's control panel or the Status Monitor displays there is a jam in the back of the machine (Rear), do the following steps.
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Open the back cover.
![OpenBackCover OpenBackCover](/g/b/img/faqend/faq00000309_025/in/en/1003150/OpenBackCover.gif)
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Pull the blue tabs at the left and right sides toward you to release the fuser cover.
![ReleaseFuserCover ReleaseFuserCover](/g/b/img/faqend/faq00000309_025/in/en/1003151/ReleaseFuserCover.gif)
HOT SURFACE
The machine's internal parts will be extremely hot. Wait for the machine to cool down touching them.
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Use both hands to gently pull the jammed paper out of the fuser unit.
![PullOutJammedPaper PullOutJammedPaper](/g/b/img/faqend/faq00000309_025/in/en/1003153/PullOutJammedPaper_fuser.gif)
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Close the fuser cover. Make sure the blue tabs at the left and right sides lock into place.
![CloseFuserCover CloseFuserCover](/g/b/img/faqend/faq00000309_025/in/en/1003154/CloseFuserCover.gif)
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Close the back cover until it locks in the closed position.
If the paper is often jammed at the back of the machine, open the back cover and try printing documents.
If your question was not answered, have you checked other FAQs?
Have you checked the manuals?
If you need further assistance, please contact Brother customer service:
Related Models
DCP-L2520D, DCP-L2540DW, DCP-L2541DW, MFC-L2701D, MFC-L2701DW
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