Model discontinued. This page is no longer updated.

MFC-7420

FAQs & Troubleshooting

FAQs & Troubleshooting

What is the "Station ID" and how do I set it?

The Station ID is for identification purposes.Your name or company name, fax number and date and time will be printed as the header of every fax sent. To enter your "Station ID", follow the steps listed below:

 


  1. Press the Menu/Set key.

  2. Press the up or down navigation key to select Initial Setup and press Menu/Set.

  3. Press the up or down navigation key to select STATION ID  and press Menu/Set.

    If the Station ID has already been programmed, the LCD will ask you to press 1 to make a change or 2 to exit without changing.

  4. Enter your fax number (up to 20 digits) and press Menu/Set.

  5. Use the dial pad to enter your name or comapny name (up to 20 characters).
    The numbers 2 through 9 have letters listed above the keys. If you press the key once, you choose the first letter, twice you choose the 2nd letter, 3 times the 3rd letter and, for the numbers 7 and 9 key, 4 times the 4th letter. If you need to enter a character that is assigned to the same key as the previous character, press the right navigation key to advance to the next space. (Example: To enter the name "ED", press the number 3 key twice to choose "E". Press the right navigation key to advance to the next space. Press the 3 key once to choose "D".)
    If you entered a letter incorrectly and want to change it, press the left navigation key to move the cursor under the incorrect letter. You can also back up and type over incorrect letters.

    Press the Stop/Exit key and the letter above and all letters to the right of the cursor will be deleted. Then, re-enter the correct characters. You can also back up and type over incorrect letters.

    To enter a special character, press the *, #, or 0 and press the left or right navigation key to move the cursor under the special character or symbol you want. Then, press Menu/Set to select it. The symbol will appear on the display screen. These special characters and symbols are available for text only, not for phone numbers.

  6.  Press Menu/Set.

  7. Press Stop/Exit.

    Only for USA Customers:
    The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or electronic device to send any message via a telephone fax machine unless such messages clearly contain in a margin at the top or bottom of each transmitted page, or on the first page of the transmission, the date and time it is sent and an identification of the business or other entity or other individual sending the message and the telephone number of the sending machine or such business, other entity or individual. To program this information into your machine, see how to set the Date and Time and the Station ID on this page.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

FAX-2820, MFC-7420, MFC-7820N, MFC-9420CN

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