Model discontinued. This page is no longer updated.

HL-2460

FAQs & Troubleshooting

FAQs & Troubleshooting

Replace the toner cartridge.


Do NOT use flammable substances or any type of spray to clean the inside or outside of the machine. Doing this may cause a fire or electrical shock.

To ensure optimum print quality, we recommend the use of Brother toner consumables. To obtain consumables for your Brother printer contact your local re-seller.

For the order number (Order No.) of the toner cartridge, please refer to the User's guide provided with your Brother Printer or the Consumables & Options page of your model on Brother Solutions Center. To visit Consumables & Options page, click your model name link (e.g. HL-XXXX * ) on the top section and then click "Consumables & Options" link on the opened page. * XXXX stands for your model name.

Follow the procedure below to replace toner cartridges.


  1. Open the top cover of the printer.

  2. Remove the toner cartridge.

    Never touch or clean the transfer roller, or print quality may deteriorate.

  3. Unpack the new toner cartridge.

  4. Hold the cartridge with both hands and gently rock it several times at a 45Áangle to spread the toner evenly inside the cartridge.
  5. Bend the tab up and down several times until it is detached from the toner cartridge.
  6. Hold the tab firmly and pull it until the sealing tape comes out all the way.
  7. Install the new toner cartridge firmly into the printer.
  8. Close the top cover of the printer.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

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HL-2460

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