Model discontinued. This page is no longer updated.

MFC-5840CN

FAQs & Troubleshooting

FAQs & Troubleshooting

Black Ink is still wet after printing on Glossy Paper (For PC Printing).


For Windows® users:

Please be sure to select Glossy paper as a Media type from the printer driver when printing on Glossy paper.

To select the Media Type, please follow the steps below;

  1. Windows® 98/ 98SE/ Me/ 2000 users:
    Click Start, Settings, then Printers.

    Windows® XP users:
    Click Start, Printers and Faxes.

  2. Right click on the Printer Icon and select Properties.

  3. Windows® 98/ 98SE/ Me users:
    Open Basic tab.

    Windows® 2000/ XP users:
    Click on the Printing Preference button and then open Basic tab.


  4. Select Glossy Paper (3 color) at Media Type section.
    Windows® 2000/ XP users:
    Click OK.

  5. Click OK.


For Macintosh® users:

Please be sure to select Glossy Paper as a Media type from the printer driver when printing on Glossy Paper. To select the Media Type, please follow the steps below:

  1. Click File -> Print.

  2. Click on the drop down menu next to Media Type.

  3. Select the media type you are going to use.


For Mac OS® 9


For Mac OS® X

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

DCP-110C, DCP-115C, FAX-1820C, FAX-1840C, MFC-210C, MFC-215C, MFC-3220C, MFC-3240C, MFC-3420C, MFC-3820CN, MFC-410CN, MFC-425CN, MFC-5440CN, MFC-5840CN, MFC-620CN

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