The power turns off automatically.

If the "Auto Power Off" option is set, the machine will power off after it has been idle for the selected time period. Follow the instructions below to disable this option, by setting the "Auto Power Off" to [None].

 

For Windows:

You can change the “Auto Power Off” setting using the Device Settings in the Printer Setting Tool.

 

  1. Connect your printer and your computer via USB cable, and start the Device Settings.
    For details on using the Device Settings, refer to “Using the Device Settings (for Windows) ”.

  2. Set [Auto Power Off (AC/DC)] and [Auto Power Off (Li-ion)] (QL-810W/820NWB only) in [Basic] tab to [None].

    Auto Power Off – Win

 

For Mac
You can change the “Auto Power Off” setting using the Printer Setting Tool.

 

  1. Connect your printer and your computer via USB cable, and start the Printer Setting Tool.
    For details on using the Printer Setting Tool, refer to “Using the Printer Setting Tool (for Mac)”.

  2. Set [Auto Power Off (AC/DC)] and [Auto Power Off (Li-ion)] (QL-810W/820NWB only) in [Basic] tab to [None].

    Auto Power Off – Mac
     

 

Changing the settings from the printer’s LCD screen (QL-820NWB only)

  1. Press the [Menu] button.
  2. Select [Settings] using the arrow_up arrow_down buttons, and then press the [OK] button.
  3. Select [Auto Power Off] using the arrow_up arrow_down buttons, and then press the [OK] button.
  4. Select [Adapter] using the arrow_up arrow_down buttons, and then press the [OK] button.
  5. Select [Off] using the arrow_up arrow_down buttons, and then press the [OK] button.
  6. Also set the time to [Off] for [Li-ion battery], following the steps above.

If your question was not answered, have you checked other FAQs?

Have you checked manuals?

If you need further assistance, please contact Brother customer service:

Related Models

QL-800

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