FAQs & Troubleshooting
It is difficult to pass the thread through the needle bar thread guide(hook).
Hold the thread with both hands and fully pass it through the guide(hook) when passing the thread through the needle bar thread guide, as shown in the illustration.
|| Needle bar thread guide(hook)
If your question was not answered, have you checked other FAQs?
Have you checked the manuals?
If you need further assistance, please contact Brother customer service:
AS1430S, BM-3500/2600, FS101, FS50, GS2700, Innov-is 10, Innov-is 15P, Innov-is 30, Innov-is 35P, Innov-is 750E, Innov-is 950, Innov-is 95E, Innov-is 980D, JS1410, LS-2125/2160
To help us improve our support, please provide your feedback below.