Why doesn't my machine turn on when the Power key is pressed?

  • Make sure that the batteries are inserted with their positive and negative poles pointing in the correct direction.
    Print Head 1.  Print Head

  • If the batteries are running low, the power will not turn on.
    Replace the batteries with six new AAA alkaline batteries (LR03) or fully charged Ni-MH batteries (HR03).
    If there is an AC adapter jack is on the bottom of the printer, use recommended (optional) adapter until the battery issue is resolved.

The P-touch resets to the default setting when more than 3 minutes pass after the batteries are removed.

If your question was not answered, have you checked other FAQs?

Have you checked manuals?

If you need further assistance, please contact Brother customer service:

Related Models

PT-E100, PT-H105

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.