FAQs & Troubleshooting

FAQs & Troubleshooting

How do I clean the Scanner to improve the copy or fax quality?

To clean the Document Scanner, follow the step listed below:



  1. Unplug the telephone line and then the power cord.
    When you re-connect these lines later, make sure to connect the power cord first, then the telephone line.


  2. Open the panel cover(1). Clean the white bar(2) and the glass strip(3) with isopropyl alcohol on a soft lint-free cloth.

    Do not use isopropyl alcohol to remove dirt from the control panel. It may cause a crack on the panel.



If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

FAX-1360, MFC-3360C

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.