Why does the power turn off when I press the print key?

The batteries are weak.


  • If you are using AAA alkaline batteries: Replace them with new ones.
  • If you are using Ni-MH batteries: Charge them fully.
  • Check that the batteries are correctly inserted.
  • If there is an AC adapter jack is on the bottom of the printer: Use an AC adapter (included or optional).

If your question was not answered, have you checked other FAQs?

Have you checked manuals?

If you need further assistance, please contact Brother customer service:

Related Models

PT-D200, PT-D210, PT-E100, PT-E110, PT-H105, PT-H110

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