FAQs & Troubleshooting

FAQs & Troubleshooting

Configuring frequently-used scan settings on your Brother machine.

To scan with previously saved settings directly from your machine's Shortcut screen, use One Touch Shortcuts.


Configuring a new One Touch Shortcut

Use your Brother machine's control panel to configure your new One Touch Shortcut:


  1. Press Settings(Settings).
  2. Press Shortcut Settings.

    If Shortcut Settings is gray out, do the following.


    1. Press Home(Home).
    2. Press Shortcuts(Shortcuts).
    3. Press a tab from 1 to 8.
    4. Press + where you want to add a Shortcut.
    5. Follow the on-screen instructions to configure frequently-used scan setting.
    6. Enter a name for the Shortcut using the keyboard on the machine's display.
      Press OK.
    7. Go to STEP 5.
  3. Press the Shortcut icon you want to assign the settings to, and then press Edit.
    The settings for the Shortcut that you chose are displayed.
  4. Follow the on-screen instructions to configure frequently-used scan setting.
  5. Press the check box to save your new shortcut as a One Touch Shortcut, and then press OK.
    Press the check box


Using the newly configured One Touch Shortcut

To scan using your newly configured shortcut:


  1. Press Shortcuts(Shortcuts).
  2. Press the tab where you saved your new One Touch Shortcut.
    Your One Touch Shortcut icon is highlighted in green.
    Press the shortcut icon to start scanning.
    Shortcut screen


Assigning the Shortcut Screen to the Home button

For easier access to your One Touch Shortcuts, assign the Shortcut screen to the Home button:


  1. Press Settings(Settings).
  2. Press General Setup.
  3. Press Screen Settings.
  4. Press Home Screen.
  5. Press the shortcut you configured.
  6. Press Home(Home).
    To start scanning, press the shortcut icon highlighted in green.
    Home screen changed to Shortcut screen


If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

ADS-2800W, ADS-3600W

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