PT-9800PCN

FAQs & Troubleshooting

FAQs & Troubleshooting

The barcode number is not displayed below the barcode. (P-touch Editor for Windows)

For TD-4T/TJ-4T series:
To use P-touch Editor, download and install “Printer Driver for P-touch Editor” from the [Downloads] section of this website.

 

To solve this problem, delete the font cache from your computer.
 

  1. Open Windows Explorer.
  2. Go to the "C:\Windows\System32" folder.
  3. Find the "FNTCACHE.DAT" file in the folder, and then delete it.

    If the File Access Denied dialog box appears, click [Continue] to delete the file.

  4. Reboot your computer. Windows will automatically create a new cache file.

    If the problem still occurs, repeat the procedure to ensure the font cache is completely cleared.

If your question was not answered, have you checked other FAQs?

Have you checked manuals?

If you need further assistance, please contact Brother customer service:

Related Models

PJ-723, PJ-763, PJ-763MFi, PJ-773, PT-2430PC, PT-2730, PT-7600, PT-9700PC, PT-9800PCN, PT-D450, PT-D600, PT-E550W, PT-E800T, PT-E850TKW, PT-P750W, PT-P900W, PT-P950NW, QL-1060N, QL-1100, QL-1110NWB, QL-700, QL-720NW, QL-800, QL-820NWB, RJ-3150, TD-2020/2020A, TD-2130N, TD-2135N, TD-2310D, TD-2320D, TD-2320DSA, TD-4410D, TD-4420DN

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.