QL-1100
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FAQs & Troubleshooting |
What do the indicator lights mean?
The indicators light and blink to indicate the printer's status.
The following symbols are used in this FAQ to explain the meaning of the different indicator colors and patterns.
 or  or 
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Indicator is lit in the color shown |
 or  or 
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Indicator is flashing in the color shown |
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Indicator can be off, lit, or flashing in any color |
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Indicator is off |
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Status LED |
Editor Lite LED
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Condition
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Solution |
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Power is Off |
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Idle mode | |
| Initializing mode | |||
| Feeding mode | |||
| Printing mode | |||
| Cutting mode | |||
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P-touch Editor Lite mode | ||
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(Once for 1 second) |
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Receiving data | |
| Canceling the print job | |||
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The DK Roll Compartment Cover is open. | Close the DK Roll Compartment Cover correctly. |
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Resetting mode is On. |
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The printer is in System Off mode. | ||
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The printer is in Cooling mode. | If the orange light flashes at 0.5 second intervals, the printer is in Cooling mode. Wait until the Status LED stops flashing, and then print again. |
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Data overwrite mode | Wait until the Status LED stops flashing. | |
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The printer is in Boot mode. | Turn OFF the printer power and then turn it ON again. If the error is not resolved, contact Brother Customer Service. |
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Roll end error | Replace the DK Roll with a new one. If a sufficient amount of the roll remains, re-install it correctly. (Make sure the paper passes through under the sensor.) → Refer to the FAQ: "How do I install/change the label roll?" |
| No media error |
Load the DK Roll. → Refer to the FAQ: "How do I install/change the label roll?" |
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| Wrong media error |
Load the correct DK Roll. → Refer to the FAQ: "How do I install/change the label roll?" |
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| Feed error |
- Insert the end of the DK Roll correctly. (Make sure the paper passes through under the sensor.) → Refer to the FAQ: "How do I install/change the label roll? - Is there a sufficient amount of the roll remaining? If there is not a sufficient amount of the roll remaining, replace the DK Roll with a new one. |
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| Cover open error |
Close the DK Roll Compartment Cover tightly. |
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| Communication cmd error |
A command outside the specifications or corrupted data was transferred. Reconfirm the command and data, and then send them again. |
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| Memory full error | Reduce the size of the print data or delete unnecessary files, and then transfer the data again. | ||
| ESC/P memory full error |
The volume of data is too large to send with the ESC/P command. Adjust the data and send it again. |
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| USB host memory full error |
Try transferring the barcode again after a short time. |
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| Database search error |
When printing the template to which the database is linked, the search string was not entered or the searched string was not found. If transferring the template with a search character string, be sure to enter the character string. |
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| No template error |
· There is no database with the specified number. → Specify a correct number. · The search for a template with a linked database fails. → Select the correct template and then print again. |
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（Twice for 2 seconds） |
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Cutter error | Do not open the DK Roll Compartment Cover while the cutter is operating. To clear this error, press any button. |
| USB host power supply excessive voltage error | Replace the USB host with another one that is compliant. This printer is compatible with HID-class USB devices. | ||
| USB host unsupported device connection error | |||
(Three times for 2.5 seconds) |
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USB host HUB connection error | Disconnect the USB hub. |
(Flashes rapidly) |
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System error |
Turn off the printer and then turn it on again. If the error is not resolved, contact Brother Customer Service. |
