CM550DX/ CM550
![FAQs & Troubleshooting FAQs & Troubleshooting](/g/b/shared/img/module/icon_question_33.png) |
FAQs & Troubleshooting |
The mat cannot be inserted.
Possible Causes (or Results)
Case1 : When the mat was inserted, it was not placed under the feed rollers.
Case2 : The mat was not loaded using the“Feed” button
.
Solutions
----- Case1 -----
Insert the mat so that it is placed under the feed rollers on the left and right sides of the feed slot.
----- Case2 -----
Lightly insert the mat into the feed slot, and then press the “Feed” button
.
![img](/g/b/img/faqend/faqh00000689_000/id/en/34251/faqh689_fig0002.gif)
If your question was not answered, have you checked other FAQs?
Have you checked the manuals?
If you need further assistance, please contact Brother customer service:
Related Models
CM550DX/ CM550, CM700
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