HL-L2386DW

FAQs & Troubleshooting

FAQs & Troubleshooting

Load Paper in the Multi‑purpose Tray (MP Tray)

When you load a different size and type of paper in the tray, you must also change the Paper Size and Paper Type settings in the machine, or on your computer.

Acceptable paper types:

  • Plain Paper
  • Thin Paper
  • Thick Paper
  • Recycled Paper
  • Bond

  1. Lift the support flap to prevent paper from sliding off the face down output tray.
  2. Open the MP tray and lower it gently.

    When using paper smaller than A6/A5 (Long Edge), you can skip the next step.

  3. Pull out the MP tray support (1).

    When using Legal or Folio size paper, pull out the paper support (1).

  4. Slide the MP tray paper guides to fit the width of the paper you are using.
  5. Load paper with the printing surface face up in the MP tray.
    • Make sure the paper is below the maximum paper mark (1).

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

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HL-L2386DW

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