ADS-2400N

FAQs & Troubleshooting

FAQs & Troubleshooting

Scan multiple pages into one file instead of each scan being saved as a separate file.

Click the link below for the operating system (OS) you are using.

 

Windows

Below are the file types supporting multi-page documents. You must select one of them as the File Type on the scan settings dialog box which appears when scanning.

 

  • TIFF Multi-Page (*.tif)
  • PDF Multi-Page (*pdf)
  • PDF/A Multi-Page (*pdf)
  • High Compression PDF Multi-Page (*.pdf) *1
  • Secure PDF Multi-Page (*.pdf)
  • Searchable PDF Multi-Page (*.pdf)
  • XML Paper Specification (*.xps) *2
  • Microsoft Office Word (*.docx)*3
  • Microsoft Office PowerPoint (*.pptx)*3
  • Microsoft Office Excel (*.xlsx)*4

*1: In order to save the document as a High Compression PDF, you must set the Resolution to 300 x 300 dpi and Scan Type to True Grey or 24 bit Color.

*2: Available for Windows Vista or later, or when using applications which support XML Paper Specification files.

*3: Only available for certain models when these applications are installed onto PCs.

*4: Only available for certain models.

 

NOTE: The screens may differ depending on operating system being used and your Brother machine.

 

Click the link below for the ControlCenter you are using to see more details:

 

If you want to scan more pages than the maximum ADF capacity, we recommend using the Advanced Mode.

Home Mode

 

  1. Place your document, face down, top edge first in the ADF.
  2. Click the Scan tab.
  3. Select the Document Type and Scan Size.
  4. Click Scan. The machine starts scanning.

    Scan tab
     
  5. The scanned image appears in the image viewer. Confirm and edit (if necessary) the scanned image.
  6. Click Save or Send E-mail.

    Save or Send E-mail
     
  7. The settings dialog appears. Select the file type supporting multi-page documents from the File Type drop-down list and then click OK. (Click here to see the file types supporting multi-page documents.)

    Settings dialog

    * The dialog may differ depending on your choice in Step 6.

 

Advanced Mode

 

  1. Place your document, face down, top edge first in the ADF.
  2. Click the Scan tab, and then click the type of scan you require (Image, E-mail, or File).

    Scan tab
     
  3. The scan settings dialog appears.

     

    1. Select the file type supporting multi-page documents from the File Type drop-down list. (Click here to see the file types supporting multi-page documents.)
    2. Check the Continuous Scanning box. (Using this option, you can scan more pages than the maximum ADF capacity.)
    3. Click Scan. The machine starts scanning.

      Scan to file setting

      * The dialog may differ depending on your choice in Step 2.

 

 

Macintosh

Below are the file types supporting multi-page documents. You must select one of them as the File Type on the scan settings dialog box which appears when scanning.

 

  • TIFF Multi-Page (*.tif)
  • PDF (*pdf)
  • High Compression PDF (*.pdf) *1
  • Secure PDF (*.pdf)
  • Searchable PDF (*.pdf)
  • Microsoft Office Word (*.docx)*2
  • Microsoft Office PowerPoint (*.pptx)*2

*1: In order to save the document as a High Compression PDF, you must set the Resolution to 300 x 300 dpi and Scan Type to True Grey or 24 bit Color.

*2: Only available for certain models.

 

NOTE: The screens may differ depending on operating system being used and your Brother machine.

 

  1. Place your document, face down, top edge first in the ADF.
  2. Click the SCAN tab, and then select the type of scan you require (Image, E-mail, or File).

    Scan tab
     
  3. The scan settings dialog appears.

     

    1. Select the file type supporting multi-page documents from the File Type drop-down list. (Click here to see the file types supporting multi-page documents.)
    2. Check the Continuous Scanning box. (Using this option, you can scan more pages than the maximum ADF capacity.)
    3. Click the Start Scanning. The machine starts scanning.

      Scan to file setting

      * The dialog may differ depending on your choice in Step 2.

 

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

ADS-2400N, ADS-2800W, ADS-3000N, ADS-3600W

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