Model discontinued. This page is no longer updated.

FAX-2820

FAQs & Troubleshooting

FAQs & Troubleshooting

My machine is connected locally by USB. How can I install the Windows XP "Add Printer Wizard driver" for Windows Server™ 2003?

Please follow the installation instructions below:

  1. Go to the "Download" section and download the Windows XP "Add Printer Wizard driver" .
  2. Decompress the downloaded file in a directory.
  3. Connect the USB cable.
  4. Click on "Start"=>"Printers and Faxes"=>"Add a printer".
  5. Select local printer and deactivate the option "plug&play".
  6. Select "USB001" as port.
  7. Click on "Have disk" and specify the directory  where you decompressed the downloaded file in the Step2.
  8. For the Windows logotest, select "continue anyway".

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

FAX-2820, MFC-3360C

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