Model discontinued. This page is no longer updated.

FAX-2820

FAQs & Troubleshooting

FAQs & Troubleshooting

How do I set up a group for broadcasting faxes?

Groups allow you to send the same fax message to multiple numbers (a process called broadcasting). You can store the Groups on your One-Touch keys or Speed Dial locations, and then broadcast by pressing only one One-Touch key or Search/Speed Dial, #, the three-digit Speed-Dial location, and Start.

First, you'll need to store each fax number you wish to include in your Group as either a One-Touch or Speed Dial number. Then, you can combine these numbers into a group. Finally, you can have up to eight Groups, or you can assign up to 219 numbers to one large Group. Each Group uses one One-Touch key or Speed Dial location. To set up a Group, please follow these steps:

 

  1. Press Menu/Set2 (Fax)3 (Set Quick-Dial)3 (Setup Groups).
     

  2. Press the One-Touch key on which you wish to store the Group and go to STEP 3 or press Search/Speed Dial followed by the three-digit Speed Dial location where you wish to store the Group and the Menu/Set key.
     
  3. The LCD will read "SETUP GROUP: G0 ENTER & SET".
     
  4. Use the dial pad to assign a number to the Group (1 to 8), and then press Menu/Set to confirm your choice (for example, press 1 to designate Group 1).
     
  5. To include One-Touch and Speed Dial numbers in the group, enter them as if you were dialing. Enter the numbers you wish to place in this Group one after the other.

    1. To enter a One-Touch location, simply press the One-Touch key that the number is stored on. For example, if you enter One-Touch key 3, the LCD will read *03.
       
    2. To enter a Speed Dial location, press Search/Speed Dial, then the three-digit location where the number is stored. For example, if you enter Speed Dial location 09, the LCD will read #009.
       
  6. When you have entered every number you wish to store in the Group, press the Menu/Set key to accept the numbers you have entered. The LCD will read "NAME: ENTER & SET".
     
  7. Use the dial pad to enter a name for the Group, and then press Menu/Set to confirm your choice.
     
  8. Press Stop/Exit to exit the menu.

    You can print a list of all the One-Touch and Speed Dial numbers you have stored on your machine. The Quick-Dial list provides the names and numbers stored in One-Touch and Speed Dial memory in numerical order. On this list, Group numbers will be marked in the "GROUP" column.

     
 

To print the Quick-Dial list, simply press Reports3 (Quick-Dial).

 

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

FAX-2820

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