MFC-9970CDW
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FAQs & Troubleshooting |
Drum Error (Drum!)
Follow the steps below to clear the message:
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The corona wires have become dirty. Clean the corona wires in the drum unit.
Click here to see how to clean the corona wires.
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The drum unit or the toner cartridge and drum unit assembly is not installed correctly. Reinstall the toner cartridge and drum unit assembly.
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If the issue still continues, the drum unit is at the end of its life. Replace the drum unit with a new one.
Click here to see how to replace the drum unit.
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