HL-2170W

FAQs & Troubleshooting

FAQs & Troubleshooting
  • Date: 03/12/2009
  • ID: faq00000402_006

The printer cannot print full pages of a document. An error message "PRINT OVERRUN" is printed out.

Please do the following:

Press the Go button to print the remaing data in the printer memory.
If you want to delete the data remaining in the printer, follow one of the procedures below.


Canceling only the printing job:

While printing, press the Go button for about 4 seconds until all the LEDs light up.
The Ready and Error LEDs will flash as the job is being canceled.


Canceling all the received jobs:

  1. Press the Go button for about 4 seconds until all the LEDs light up and then release it.

  2. Press the Go button again. 
    The Ready and Error LEDs will flash as the job is being canceled.


If the problem continues, reduce the complexity of your document or cut the print resolution following the steps below.


[For Windows Users]

  1. Click Start => Control Panel => Printers & Faxes.

  2. Right click on the icon for your Brother machine and select Printing Preferences.

  3. Click Advanced tab and select "300dpi" for Resolution.

 

image






[For Macintosh Users]

  1. From the application software, click the File menu and select Print.

  2. Click on the drop down menu to select Print Settings.

  3. Click Basic tab and select "300dpi" for Resolution.


    image

 

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

HL-2140, HL-2150N, HL-2170W

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